Application/complaint regarding the services of "Grand Baltic Dunes" can be submitted to the State Consumer Rights Protection Service (Vilniaus str. 25, 01402 Vilnius, e-mail tarnyba@vvtat.lt, phone +370 5 262 67 51, fax (8 5) 279) 1466, on the website vvtat.lt), as well as the territorial offices of the State Consumer Rights Protection Authority in the counties or fill in the application form on the EGS ec.europa.eu/odr.